quality EMPR®Australia

EMPR® Australia is a reseller of high quality computer equipment and associated peripherals. Its head office is at Wetherill Park in the Sydney metropolitan area.

EMPR® Australia is committed to providing its customers with products that meet their requirements and expectations in every respect.

It achieves this through:

•     ensuring the products and services it provides are of high quality;
•     identifying each customer's needs and requirements to ensure that the products supplied match those expectations;
•     recruiting personnel with appropriate skills and a strong commitment to excellence;
•     adequately training Company personnel, ensuring they understand its quality policy and encouraging their ongoing personal development;
•     implementing and monitoring procedures and processes designed to ensure the achievement of the highest standards;
•     reviewing the Company's performance regularly to ensure there is continual improvement in the quality of its products and service.

The Company strives to achieve customer satisfaction through the planning and control of all its activities as set out in its quality management system.

EMPR Australia has established a quality management system based on the requirements of AS/ISO 9001:2000 Quality management systems.

Requirements. It will provide ongoing and improving quality of services in accordance with this policy.

This quality policy is approved & issued by the Directors of EMPR Australia on June 27, 2005.